Privacy Policy

Purpose of this Privacy Notice

Welcome to FALCORA FINANCE LTD Privacy Policy. At FALCORA FINANCE LTD (“we,” “us,” or “our”), safeguarding your privacy is our top priority. We are dedicated to protecting and respecting your personal information. This comprehensive Privacy Policy outlines how we collect, use, and disclose your personal information in connection with your interactions on our website and utilization of our services. By accessing our website and engaging with our services, you explicitly consent to the practices outlined in this Privacy Policy.

Our Contact Information:

FALCORA FINANCE LTD

2300 – 2850 Shaughnessy Street, Port Coquitlam, BC V3C 6K5

Canada

Telephone: +17788196386

Email: support@falcorafinance.io

Data Controller:

When we refer to Falcora as the “data controller,” we are highlighting our responsibility for managing and processing your personal data. In this role, we determine how and why your information is collected, used, and protected. Your trust is important to us, and as the data controller, we ensure that your data is handled in compliance with privacy regulations and with your best interests in mind.

Information We Collect:

We diligently collect and process a diverse range of personal information about you:

Information You Provide: Your engagement with our website or utilization of our services leads to the provision of personal details. This includes essential contact information like your name, address, email address, and phone number. Additionally, we may gather identification data, certified identity documents, financial information, and pertinent business documentation.

Information from Other Sources: Supplementary information about you may be obtained from other websites under our management, as well as from third-party entities like introducers and business partners. The amalgamation of this data with your direct input enriches our understanding of your profile.

Information Collected Automatically: While navigating our website, a spectrum of technical information is collected automatically. This includes your IP address, browser type, operating system, page engagement data, and more. This technical insight enhances your user experience.

Lawful Basis for Data Processing:

Our data processing is justified based on the following lawful bases:

Contractual: Collection of specific personal data is indispensable for providing our services.

Legal: Compliance with legal obligations necessitates certain data collection according to Personal Information Protection and Electronic Documents Act (PIPEDA).

Legitimate Interests: Protecting against fraud and money laundering constitutes a legitimate interest, requiring the collection of personal information.

Consent: In certain cases, we will seek your explicit consent for processing specific personal data.

How We Use Your Information:

We leverage your personal information to serve the following purposes:

Contract Fulfillment and Service Provision: Your data is fundamental to meeting contractual obligations and delivering requested services. This involves facilitating products and services in response to your specific demands.

Effective Communication: We employ your information to communicate effectively with you about our products, services, and promotional endeavors. These interactions encompass the distribution of marketing materials and pertinent updates.

Compliance with Legal Mandates: Your information is processed to ensure compliance with legal obligations. This includes activities such as implementing anti-money laundering measures and adhering to mandatory fraud prevention protocols as stipulated by the law.

Safeguarding Legitimate Interests: Data processing is strategically designed to protect our legitimate interests and the rights of third parties. This includes activities like thwarting fraudulent efforts and enhancing the overall security of our services.

Notification Mechanisms: Your data is harnessed to keep you informed about changes to our services, policies, or terms of use. Transparency and informed engagement are key aspects of this endeavor.

Customer Support Excellence: Your information empowers us to provide prompt responses to inquiries and robust customer support, thereby elevating your overall experience.

Information Disclosure:

We may share your personal information with the following entities:

Group Companies and Subsidiaries: In accordance with pertinent data protection laws, data sharing may occur with group companies, subsidiaries and affiliated entities.

Service Providers: To uphold service excellence, we may disclose your information to business partners, suppliers, and subcontractors who contribute to our service provision and contract fulfillment.

Analytical and Optimization Partners: Data sharing with analytics and search engine providers is undertaken to optimize and enrich the functionality and user experience of our website.

Identity Verification Services: Data sharing with identity verification services bolsters our ability to confirm your identity, promoting secure interactions.

Legal Compliance and Authorities: When legally mandated, we may share your information with law enforcement agencies and authorities to uphold legal requirements.

Data Storage and Transfers:

Your data may be transferred to and stored outside of Canada, including in the UK, EEA, or USA. To ensure compliance with data protection regulations, these transfers are executed through the implementation of Standard Contractual Clauses and additional measures as required.

Your Rights:

As a data subject, you possess various rights regarding your personal information:

Access and Insight: You have the right to request information about the processing of your personal data and insights into our data management practices.

Data Portability: You can request to receive your personal data in a readily transferable, machine-readable format.

Rectification and Correction: If your data is inaccurate or incomplete, you have the right to request rectification or correction without undue delay.

Erasure: You may request the deletion of your data when the processing purpose no longer exists.

Withdrawal of Consent and Objection: If you previously granted consent for data processing, you can withdraw it at any time. Furthermore, you can object to the processing of your data for specific purposes.

External Links:

Please be mindful that our website may feature links to other websites, each governed by its unique privacy policies. We bear no responsibility for the content or practices of these external sites.

Retention of Data:

We adhere to stipulated legal retention periods and regulatory obligations when determining the duration of data retention. Following these periods, personal data is securely deleted.

Changes to Privacy Policy:

We reserve the right to amend this policy as necessary, and any modifications will be communicated through our website.

For comprehensive insights into our personal data management practices and any clarifications you may seek, we encourage you to reach out to us at support@falcorafinance.io